IT Application Officer
🌟 Join our esteemed client, a global leader in alternative investments and corporate services. With a vast team of skilled professionals, they tailor bespoke solutions for diverse clients worldwide.
🌟 Our client, headquartered in Western Europe and maintaining offices globally, is a leading provider in the field of alternative investments and corporate services. Their expertise lies in tailoring corporate, treasury, fund, infrastructure, and debt administration solutions for multinational corporations, private equity firms, international fund setups, real estate entities, and individuals seeking to establish themselves in various locations.
👨💼With over 300 highly skilled and qualified professionals spread across their jurisdictions, our client's team comprises individuals with diverse backgrounds in finance, investment, and law. Leveraging their extensive international experience, they offer customized services to meet the needs of even the most discerning clients.
🧮 For its Budapest office, they are now looking for a
IT Application Officer
📊 Responsibilities:
- Offering technical assistance to all Group branches, both onsite and remotely.
- Setting up hardware and software configurations.
- Handling IT administration tasks like user account management, password resets, and drive mappings.
- Conducting basic training sessions for employees on commonly used applications.
- Providing first and second level support for various applications, escalating issues when necessary.
- Serving as a point of contact between IT Group and external partners such as resellers, integrators, and vendors.
- Managing IT assets and the ITSM tool.
- Ensuring the efficiency of the Incident Management Process.
- Undertaking additional responsibilities as assigned.
- Occasional international travel may be required.
🎓 Requirements:
- Qualification in IT studies or equivalent background.
- At least 2 years of relevant experience.
- Proficiency in Microsoft Operating Systems and automation.
- Familiarity with Microsoft Active Directory/Azure AD, Exchange Online and on-premises, MS Teams, OneDrive, Office 365, Intune / Endpoint Manager, and Office Tools.
- Ability to work autonomously and effectively under time constraints.
- Capable of providing support via email, phone, and other electronic channels.
- Strong communication and organizational abilities.
- Proficient in English.
- Previous experience in helpdesk, operations, or support roles.
- Excellent analytical skills with a proven track record of problem-solving.
- Knowledge of ITIL best practices and adherence to defined processes.
- Familiarity with Helpdesk tools and monitoring platforms.
- Any Microsoft certification would be advantageous.
🏆 What Our Client Offers:
Join their vibrant, multicultural and growing team where personal and professional growth are valued. Enjoy an engaging and fulfilling role with a competitive salary package, including training support and flexibility to help you thrive in your career journey.
- Area of expertise
- Technology
- Locations
- Budapest
- Remote status
- Hybrid Remote
- Employment type
- Full-time
About Diepeveen and partners
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IT Application Officer
🌟 Join our esteemed client, a global leader in alternative investments and corporate services. With a vast team of skilled professionals, they tailor bespoke solutions for diverse clients worldwide.
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